We have a self check in process, there is no office. Check in is any time after 4pm, Check out is 10am. If you need to check in early let us know!
Q. What is your Cancellation POLICY?
• 15 days or less before your arrival – no refund
• 14 - 29 days before your arrival – 50% refund (less a $25 cancellation fee per room)
• 30 days or more prior to arrival - 100% refund (less a $25 cancellation fee per room)
Please note, we do not make exceptions to the cancellation policy for Covid or viral sickness.
We do not issue refunds for area power outages, city water outages, weather in your area or ours, nature, Wifi outages, park closures or other things that are out of our control.
Q. Do you allow pets?
Unfortunately, at this time we cannot allow pets. There will be a $100 fee if violated. If you are traveling with a certified service animal, please let us know before your arrival.
Q. are there any car rentals in the area?
YES! TERLINGUA JEEP RENTALS has four brand new Jeep Gladiators and an open top Vanderhall Roadster available for Full day/Multi-day rentals. Conveniently located on the corner of Hwy 170 at the entrance to the Ghost Town. Check out their website to book one of these swanky rides and explore the Park in style: terlinguajeeprentals.com
Q. ARE CHILDREN ALLOWED?
Yes, of course, kids love staying in our tipis! Please remember though that it can be a harsh climate at times and the property has many rocks and uneven surfaces to walk on. Staying in a tipi may not be suitable for children under 2.
Q. DO the tipis HAVE AC?
Along with one large fan in each tipi we also have a 14,000 BTU portable air conditioner. Please note that since tipis are not sealed or insulated, we have found our portable A/C units will not blow cold air if the temperatures outside reach over 95 degrees. Higher temps, unfortunately, result in the unit blowing warm air instead of cold. For this reason, we ask that in these circumstances you please leave the A/C off during the day and only turn it on in the late afternoon/evening when the temperature begins to drop and turn it back off again in the morning when you leave the tipi.
Although the A/C won’t completely cool the entire tipi we have found that they do help dramatically overnight in the hot summer months!
Q. does the tipi get wet inside if it rains?
As beautiful as our tipis are, it can be easy to forget you are in a canvas room which is also, by design, slightly open at the top where the poles stick out. In rare cases of heavy rain and wind it can sometimes drip down the poles and into the tipi. Rain tarps are provided and kept underneath the bed and can be used to cover the bed and/or your valuables.
Q. DO YOU PROVIDE FIREWOOD?
Each tipi has its own private fire pit and we try to have bundles on site during the cold months. They can be purchased on site, $20/bundle, cash only. Firewood can be also be purchased at the small firewood stand on the corner of FM 170 and the Ghost Town Rd., or at the Cottonwood General Store on Hwy 118 in Study Butte (about 5 miles away). The Cottonwood is also the place to stock up on other supplies you may need.
Q. What places are available to eat?
Venga Cafe, Starlight Theater, DB’s Rustic Iron BBQ, and High Sierra Bar & Grill are located in the Ghost Town across from the Roost. La Kiva, Chili Pepper Cafe and Rio Bravo Food Truck are all within 5 miles back towards Hwy 118. Long Draw Pizza is just 3 miles west of the roost.
Q. How do I join the TERLINGUA DRINKING TEAM?
Great question! Chances are if you've drank a beer on "the porch", sucked down a mind eraser at La Kiva, or visited any of our local liquor establishments, you can consider yourself on the "team". But you can continue to show your team spirit by purchasing one of our Terlingua Drinking Team shirts from our shop right here on this site! Designed by the Roost owner herself, this is the only place you can get one of these much sought after souvenirs!
Q. WHO TOOK ALL THE AMAZING PHOTOS ON YOUR WEBSITE?
Thanks for noticing! We’ve had the privilege of hosting some amazing photographers who were kind enough to allow us to use their work on our site: Benjamin Yanto, Anna Oakley, Teak Elmore, JT Farley, Sam Joseph Karam, Rowdy Dugan, Lindsey Perryman, Tony Drewry, Will Turner, Sam J. Karam, Sam Kennedy, Garreth Glen Russell, Roanna Flowers, Tiffany Lane Swift, Tania Robles, Erin Austin, and Katy Nast.
